How do I make a return?Updated 3 months ago

Returns must be initiated within 30 days of receiving your order. Items must be unused and in the original packaging.

Return by mail

Reach out to our customer support team at [email protected] to initiate the return process with your order number and details about the item you wish to return. 

Return in store

You can visit any of our retail stores and present your order confirmation or packing slip as proof of purchase. All items must have the original tags attached.

Refund process

Upon receiving the returned item, we will inspect it to ensure it meets our return policy criteria. If the return is approved, a refund will be processed to the original payment method.

We cannot refund a transaction if you have reported it to your bank as fraudulent. Please contact us first.

Non-Returnable items

All sales are FINAL for gift certificates, team uniforms, or items customized with a logo, name, number, icon, or badge, autographed collectibles, event tickets, and items purchased in-store on clearance. If any of the conditions above are not fully met, please do NOT attempt to return your merchandise, as we will not be able to process your return.